Join us for the third of our 2017 CPD Webinars with Rachel Dungan, Pharmacist Coach
Date: Mon 28th Mar
Time: 19:30 to 21:30pm
Topic: Demonstrating Confidence when Engaging with Customers at the Pharmacy Counter
Once you have completed this masterclass you will be able to:
- Recognise how confidence can and does impact your ability to engage with customers at the pharmacy counter
- Describe what confidence is
- Execute a step by step process to build your confidence
- Implement strategies to develop and maintain confidence, even in adversity.
- Create an action plan to record your CPD for 2017 and have the confidence to JUST DO IT!
(Please note; once you have registered you will receive an email with a link and information to join the Webinar)